This study investigated the extent of the relationship between participative decision making and employee performance in selected hotels in Owerri, Imo State, Nigeria. The specific objective determined the relationship between leader behavior and employee commitment. Descriptive survey and questionnaire was adopted as instrument for data collection. The total population of the study comprised o...

With the world’s science and technology becoming more and more mature and perfect, as well as the environment of supporting policy optimized and application prospects become more extensive, new terms, such as, smart earth, smart city, smart scenic spots, smart hotels, smart services, and smart marketing process have swept the world. The era of smart travel has arrived. However, it must be reali...

An attention on leisure consciousness and related activities by Taiwan people also signifies an enhanced standard on service quality and demand satisfaction of tourism and leisure industry, in which a perception of customer satisfaction perceived by consumers in terms of appraisal dimension and measurement was gradually replaced by intangible accommodation experience or personalized service by ...

Motivation: The hospitality industry is one of the most important elements modern tourism. Among many types hotels, historical hotels are worth special attention. Such facilities among sublime hotels. Opening and operation connected with costly procedures renovation revitalisation, proper arrangement combining tradition technological achievements, as well ensuring expected level quality accordi...

The tourism and hospitality sectors contribute significantly to the Indonesian economy. Meanwhile, COVID-19 affects these sectors. During pandemic, government applied quarantine regulations at designated hotels support its industry. Since is becoming endemic travel bans are being relaxed, hotel satisfaction becomes a crucial factor in hotels. If guests have positive experience while staying hot...

The profoundly cutthroat environment where organizations work today requires a skilled labour force in each organization to stay successful player the competitive round of business. For long time now, human resources have been viewed as indispensable for effective working an light its commitment further developing efficiency, business execution and economic development. Thus, this study intends...

This proposed study seeks to develop specific e-service (electronic service) strategies that could help enhance competitiveness of Abu Dhabi’s tourism in the global market in general and in the Gulf region in particular. As e-commerce (electronic commerce) increasingly transformed business operations in the contemporary networked economy, services provided by these emerging information and comm...

Because of an increasingly competitive environment managers independent hotels need to enhance organizational effectiveness. Therefore, it is crucial understand what factors affect To help achieve this, our study tests if transformational, transactional and laissez-faire leadership-styles, could indirectly influence effectiveness through market adhocracy culture. Iran was chosen because a devel...

The hospitality industry has become very competitive these days due to global creativity and innovations deployed in the delivery of services teeming customers. To meet up with tasking demands remaining afloat business, managers hotels are considering best or appropriate recruitment strategies woo competent amenable personnel who can apply new methods rendering required services. Hence, this st...

Sustainable human resource management (SHRM) practices are extensively believed to cause a strategic advantage for the hotel industry. However, while growing body of evidence indicates that SHRM related superior organization-level outcomes, it is rather unclear as how these could affect such outcomes and whether they result in desirable outcomes. This paper aimed examine moderation effect hotel...