background due to the importance and uniqueness of the characteristics of the health sector, one of the most important priorities of the ministry of health is measuring the efficiency and quality of services which are provided for the people who refer to the health sectors. in all health systems, responding to the needs and wishes of patients is a crucial priority. objectives the main purpose o...

background patient satisfaction is one of the vital attributes to consider when evaluating the impact of accreditation systems. this study aimed to explore the impact of the national accreditation system in lebanon on patient satisfaction.   methods an explanatory cross-sectional study of six hospitals in lebanon. patient satisfaction was measured using the servqual tool assessing five dimensio...

background: one way to improve the performance of hospitals, the largest resource-consuming units in the healthcare sector, is to continuously evaluate their performance.objective: the current study assessed the performance of hospitals affiliated with the kurdistan university of medical sciences using data envelopment analysis (dea).methods: this retrospective descriptive-analytic study used d...

aims: sludge is an inescapable component of all wastewaters that originated from their treatment. dissolved air flotation (daf) process as an alternative clarifier is used in treatment of drinking water, pretreatment of wastewater, and as a phase separator in sludge activation processes. this study aimed to calibrated the usage of daf process in a laboratory scale and under various conditions, ...

introduction: one of the most important indices of effectiveness and delivery quality of sanitary and medical services is patient satisfaction with hospital services. it is necessary that hospitals pay attention to patient's needs and ensure their satisfaction. therefore the current study was conducted with the aim of identifying the level of patient satisfaction with hospital services delivere...