Introduction: Quality of services extremely depends on how personnel have contact and interaction with the clients. Moreover, the personnel’s attitudes and their behaviors with the clients significantly affect clients’ perception of quality of services and consequently influence their satisfaction as well as their absorption to the services of an institution. This study intends to investigate t...

ACCESSIBLE SUMMARY What is known on the subject? The time of discharge from a mental health hospital can be challenging for mental health service users, with high rates of readmission in the immediate months following discharge. Although some research exists that explores service users' perspectives of being discharged, little evidence exists that explores the processes influencing or used by s...

1Clinical Trial Service Unit and 2Cancer Epidemiology Unit, University of Oxford, Oxford; 3Haemophilia Centre, Churchill Hospital, Oxford; 4Department of Haematology, Birmingham Children’s Hospital National Health Service Trust, Birmingham; 5Department of Haematology, Manchester Royal Infirmary, Manchester; 6Haemophilia Centre, Royal Free Hospital, London; 7Haemophilia Centre, Edinburgh Royal I...

Objective To evaluate the impact on place of death of a hospital at home service for palliative care. Design Pragmatic randomised controlled trial. Setting Former Cambridge health district. Participants 229 patients referred to the hospital at home service; 43 randomised to control group (standard care), 186 randomised to hospital at home. Intervention Hospital at home versus standard care. Mai...

Response to major peanut and peach allergens in a population of children allergic to peanut. Garcia-Blanca A1, Gomez F2, Aranda A3, Blanca-Lopez N1, Mayorga C3, Torres2 MJ, Diaz-Perales A4, Blanca M2, Canto G1. 3Research Laboratory, Carlos Haya Hospital-FIMABIS, Málaga, Spain, 2Allergy Service, Carlos Haya Hospital, Málaga, Spain, 4Plant Biotechnology Institute (UPMINIA), Madrid, Spain,1Allergy...

Customer satisfaction is an important parameter of a hospital as a service organization. In this study, taking into account that service quality as a parameter that influences customer satisfaction; is in connection with performance indicators. The dimensions of service quality and performance indicators in Saadi hospital; Isfahan city; Iran; were prioritized using Analytic Network Process and ...

Background: Previous studies have shown that several factors affect the outcome of cardiopulmonary resuscitation. In this study, we have evaluated the factors associated with the outcome of resuscitation in in-hospital cardiopulmonary arrest patients (IHCA) 002E. Methods: This cross-sectional non-probability study was performed on patients with in-hospital cardiopulmonary arrest between 2015 a...