This thesis deals with a socio-technical approach towards the development of interorganisational ICT tools in healthcare. My overall case is Norwegian healthcare, and I investigated how national inter-organisational ICT tools were developed and why good results were difficult to achieve. Three public projects make up the basis of my data collection in which the main categories of data are inter...

Experience of implementing lean thinking (LT) in a multispecialty hospital located in southern part of India is discussed. Case hospital was chosen and problems associated with various processes were identified and they were mapped to seven wastes. Solutions based on lean principles/practices were implemented and improvements were evaluated through performance

This paper describes two serious games designed for care homes and hospitals in the frame of the MIRROR project. The games aim to empower and engage employees to reflect on past work performances and personal learning experiences in order to learn in ‘real-time’ and to creatively solve pressing problems. The games, designed for new nurses and carers, were tested with more than 200 users with di...

Since 1948 the private sector has viewed itself as complementary to the NHS. Before the NHS was set up in 1948 health care was provided by charities and voluntary hospitals, private medical clubs, occupational medical services and works clubs, fee for service insurance, friendly societies, public medical services (which were funded by subscription), and medical fees paid on an ad hoc basis. The...

This paper examines the diverse nature of user reactions to information technology (IT) within the social-historical context of its organizational use. Employing activity theory as a conceptual framework, we conduct an interpretive analysis of physicians work, perceptions, and IT usage experience at a large community hospital to understand why some of these physicians were favorably disposed to...

In this article, we seek to identify the effects of security investments that arise from previous failures or external regulatory pressure. Building on organizational learning theory, this study focuses on the healthcare sector where legislation mandates breach disclosure and detailed data on security investments are available. Using a Cox proportional hazard model, we demonstrate that proactiv...

BACKGROUND The availability of properly trained and motivated providers is a prerequisite for provision of easily accessible healthcare. Pakistan has been listed by the World Health Organization in its World Health Report 2006 as one of 57 countries with a critical health workforce deficiency. This study examines the factors associated with the willingness of public sector healthcare providers ...

BACKGROUND The cleaning profession has been associated with multiple ergonomic and chemical hazards which elevate the risk for occupational injury. AIMS This study investigated the epidemiology of occupational injury among cleaners in healthcare work settings in the Canadian province of British Columbia. METHODS Incidents of occupational injury among cleaners, resulting in lost time from wo...