In the higher education sector, there is a growing trend to offer academic information users through websites. Contemporarily, (i.e., students/teachers, parents, and administrative staff) greatly rely on these websites perform various tasks, including admission, access learning management systems (LMS), links other relevant resources. These vary from each in terms of their technological compete...

introduction: balanced scorecard (bsc) is regarded as one of the successful tools in performance measurement. however, it neither absolutely nor comparatively provides the weight of each perspective and indicators related to each perspective. in this study, we applied a fuzzy analytical hierarchy process (fahp) to weight the perspectives and bsc indicators in hospital. methods: this applied, de...