Realizing business value and identifying the benefits arising from implementations of enterprise systems remains a significant challenge for both research and practice. A review of existing work on enterprise systems benefits reveals that current frameworks pay limited attention to contextual and temporal variations, socio-technical and business change, and levels of benefit realization. This r...

Une part dominante de la littérature portant sur l'implémentation des ERP (Enterprise Resource Planing) se fonde sur les théories de l'alignement (« fit ») des processus de l'entreprise aux prérequis de ces progiciels de gestion intégrés. Les spécificités culturelles de l'organisation peuvent être considérées comme les mis-alignements les plus manifestes car référent aux valeurs des acteurs ain...

We extend the plan-recognition-as-planning technique to both explain the past and project the future. The Planning Projector helps users understand future possibilities in order to make better decisions.

Literature on supply chain management (SCM) covers several disciplines and is growing rapidly. This paper firstly aims at extracting the essence of SCM and advanced planning in the form of two conceptual frameworks: The house of SCM and the supply chain planning matrix. As an illustration, contributions to this feature issue will then be assigned to the building blocks of the house of SCM or to...

This paper investigates the development and implementation of a generic off-the-shelf computer package and the competing pressures for standardisation and differentiation as this package is made to fit new organisational settings. The particular focus is on an Enterprise Resource Planning (ERP) system and its application within universities. In order for the ERP system to fit this setting a new...

too. Thus, enhancements and modifications of the standard software product are incumbent upon the software vendors. A cross-vendor standardization of data models for ERP systems and the establishment of unified architectural model, however, would change this situation. The new idea is to develop a novel ERP system architecture, which facilitates an overall reusability of individual business com...

The ERP system has been the subject of much academic discussion in recent times. The impact that a successful implementation can have on an organization cannot be overstated. The factors which are crucial to the successful implementation of an ERP system are commonly known as Critical Success Factors (hereinafter CSFs). This study investigated the CSFs that play a crucial role during the implem...

Thomas R. Gulledge and Rainer A. Sommer George Mason University Enterprise Engineering Laboratory, MS 2E4 Fairfax, Virginia 22030-4444 USA http://www.pac.gmu.edu/ Summary The management of the Department of Defense (DoD) enterprise must change. Since 1989, the DoD has “chronically under-funded its installations’ base support services and facilities as evidenced by an increasing backlog of maint...

Enterprise resource planning (ERP) is a state-of-the-art approach to running organizations with the help of comprehensive information systems, providing support for key business processes and more general, for electronic business (e-business). ERP has evolved from earlier approaches, in particular, materials requirement planning (MRP) and manufacturing resource planning (called MRP II) in the 1...

In this chapter, a framework for monitoring user involvement and participation within ERP implementation projects is proposed by using the goals/questions/metrics method. The results of this work are three-fold. First, a literature review is presented on the topic of user involvement and participation as related with ERP implementation projects. Second, a framework for monitoring user involveme...