Most recent information security incidents have been caused by employees’ poor managements rather than technology defects. Accordingly, organizations try to improve their information security by demanding that employees conform to information security policies. Previous studies examined the effect of organization’s enforcement-based systems, using penalties and rewards, on employees’ comply wit...

The paper aims to analyze the differences in employees’ work stress and job satisfaction across the casino hotels and the non-casino hotels in Macau. Through questionnaires, the paper investigates total 400 employees from both casino hotels and non-casino hotels. Work stress and job satisfaction of employees in casino hotels and non-casino hotels are compared. Statistic techniques such as descr...

Employees’ information security awareness (ISA) is a key antecedent of information security behavior. However, to date we know very little about the factors that are responsible for some employees having a higher level of ISA than others. Our study addresses this gap. We propose a model that comprises institutional, individual, and environmental factors preceding ISA. The model was empirically ...

In an era of heightened sensitivity to issues of privacy or information security, concerns over policy compliance by all employees is of great importance. Many organizations are increasing the resources devoted to compliance training and efforts to inform employees of proper compliance behavior. Compliance by remote employees, however, is especially challenging as they are often not privy to th...

The main purpose of this study was to examine the probable effects of perception of politics on impression management behaviors of hotel employees in Izmir, Turkey. For this study, a total number of 205 usable questionnaires were collected from employees working in five star hotels in Izmir city center. The hypothesized relationships were tested using SPSS 17 version. The results indicated that...

This study examined the perceptions of male and female employees across various categories (i.e. general, minority, disabled, and socially disadvantaged employees) about HR diversity and employers’ efforts for promoting and valuing diversity in Indian organizations. The study found that women in general attached more importance to value diversity than men. Women were of the strong view that org...

Process-Aware Information Systems (PAIS), such as workflow systems, support organizations in optimizing their processes by increasing efficiency and structure. In such systems, the inclusion of humans beyond the typical concept of roles has not yet been paid much attention to. However, a tighter integration of human resources can be beneficial for both, employees and employers. Our contribution...

The customer relationship management (CRM) system has been touted as a primary tool for supporting frontline employees’ personalized services tasks. Although a number of studies have highlighted the critical role of CRM systems in organizational performance, the link between CRM systems and individual work performance is still under investigation. In order to fill this research gap, the current...

BACKGROUND Increasing life expectancy and decreasing fertility have led to a shift in the workforce age structure towards older age groups. Deteriorating health and reduced work capacity are among the challenges to retaining older workers in the labour force. AIMS To examine whether workplace interventions to facilitate work among employees with health problems or reduced work capacity affect...

Banking, like other services, has become one of the highly competitive sectors in India. The banking organizations, since the beginning of this decade, have been facing greater challenges in terms of technological revolution, service diversification and global banking. Stress is unavoidable on the part of the employees as the systems, procedures; techniques are getting complicated with the use ...