Abstract: Performance measurement has received significant interest during the present industrial scenario. Researchers are emphasizing the development of newer exotic cutting edge tools and more effective methods that can be applied to solve organisational problems. Data Envelopment Analysis (DEA) model measure the efficiencies of a set of homogenous systems or decision making units (DMUs) by ...

  In this paper, different input-oriented ratio-based DEA (DEA-R-I) models are proposed. By presenting the envelopment-additive-enhanced Russell model based on the DEA-R-I form, each decision making unit is evaluated and its efficiency score is calculated. Also, by presenting the central resource allocation model based on the DEA-R-I form, a suitable benchmark for all DMUs is proposed by solvin...

The operation of PEM fuel cells (PEMFC) with dead-ended anode (DEA) leads to severe voltage transients due to accumulation of nitrogen, water vapor and liquid water in the anode channels and the gas diffusion layer (GDL). Accumulation of nitrogen causes a large voltage transient with a characteristic profile whereas the amount of water vapor in the anode is limited by the saturation pressure, a...

Data envelopment analysis (DEA) is a non-parametric technique for evaluation of relative efficiency of decision making units described by multiple inputs and outputs. It is based on solving linear programming problems. Since 1978 when basic DEA model was introduced many its modifications were formulated. Among them are two or multi-stage models with serial or parallel structure often called net...

This paper proposes a data envelopment analysis (DEA) approach to measurement and benchmarking of service quality. Dealing with measurement of overall service quality of multiple units with SERVPERF as multiple-criteria decision-making (MCDM), the proposed approach utilizes DEA, in particular, the pure output model without inputs. The five dimensions of SERVPERF are considered as outputs of the...

The current paper uses data envelopment analysis (DEA) to benchmark the leadership efficiency of civil engineers based on the leadership flexibility space diagram. Since the traditional DEA model does not fit for this problem, a simple modification has been made to enhance the L1-Norm and CCR models to tackle the problem. The engineers are considered to be the decision making unit (DMU). Questi...

while the conventional dea based production plans aim to minimize all the inputs consumption and maximize all the outputs production, there are many real world production systems may also generate undesirable by-products. one methodological difficulty associated with the previous dea-based production planning models is how to incorporate undesirable factors in the planning models, while the sim...

F€are and Grosskopf (2004) address the approach of Seiford and Zhu (2002) where undesirable input and output measures are treated in data envelopment analysis (DEA). One key feature of Seiford and Zhu s (2002) approach is that the bad outputs are treated as outputs in DEA model but are reduced when DEA efficiency is evaluated. F€are and Grosskopf (2004) suggest an alternative approach in treati...

Traditional studies in two-stage data envelopment analysis (DEA) assumed that the outputs of the first stage completely input into the second stage. But we think that assumption is not realistic becauses of efficiency loss. This paper modifies the traditional relational two-stage DEA with Variable Returns to Scale (VRS) by abandon this assumption. By introduction of efficiency loss to measure t...