the aim of this study was to represent effective componentsin demand chain which help organizations attain high performance levelsthrough identification of these components and determining theirdegree of importance. the following questions were major ideas of thisstudy: what are the most effective components in demand chain? andhow are they effective on organizational performance? to this end,m...

Many enterprises have been devoting a significant portion of their budget to product development in order to distinguish their products from those of their competitors and to make them better fit the needs and wants of customers. Hence, businesses should develop product designing that could satisfy the customers’ requirements since this will increase the enterprise’s competitiveness and it is a...

1 All well reputed organizations know that the key to success lies in their customers. Hence in today’s world, the companies who do not provide value to their customers bring an opportunity for the competitors to jump in and steal these customers. Same rule applies in Telecommunication sector hence this research focuses on finding the impact of service quality, customer satisfaction and loyalty...

The purpose of this study was to analyze the competitive situation cheminformatics industry using Porter’s model and determine priority weight each force in industry. In addition qualitative analysis data collected from library surveys Delphi method, multicriteria decision-making techniques (MCDM) were used rank forces (criteria). A preference judgment questionnaire collect data. This researche...

Working papers are in draft form. This working paper is distributed for purposes of comment and discussion only. It may not be reproduced without permission of the copyright holder. Copies of working papers are available from the author. Competition among firms can have many positive outcomes, including decreased prices and improved quality. Yet competition can have a darker side when firms can...

The approach of knowledge management, business intelligence, and customer relationship management was used as theoretical technologies in order to build an intelligence enterprise framework. Since the business intelligence process can create additional customer value through knowledge creation with the customer, business intelligence can provide users with reliable, accurate information and hel...

Every company has a goal of getting specific profit or as much possible and maintaining even trying to increase it for the long term. This can be realized if sale carried out planned. Thus does not mean that goods services sold will always generate profits, so above factors must receive full attention company. Superior competence in understanding customers and, therefore, opportunity provide sa...

A most favored nations (MFN) clause is a contractual agreement between a buyer and a seller stating that the price paid by the buyer will be at least as low as the price paid by other buyers who purchase the same commodities from the seller. During the past decade the anticompetitive impact of MFN clauses in the health care industry has been challenged under federal antitrust laws. The cases ha...

We study how business customers make multi-product purchase decisions and how the distributors who sell those products can make inferences about their demand functions with incomplete information. The problem is that distributors rarely observe a competitor's price directly, and must infer competitor response indirectly from their own observations about customer purchases. In this research we p...