نتایج جستجو برای: customer usage behavior
تعداد نتایج: 746490 فیلتر نتایج به سال:
this study considers the level of increase in customer satisfaction by supplying the variant customer requirements with respect to organizational restrictions. in this regard, anp, qfd and bgp techniques are used in a fuzzy set and a model is proposed in order to help the organization optimize the multi-objective decision-making process. the prioritization of technical attributes is the result ...
I is well known that transaction-specific investments (TSIs) made in customers by account managers makes them vulnerable to opportunism by customers (i.e., the targets of the investments). The present research shows that TSIs made in customers by account managers can also lead them to be concerned about internal opportunism by nontargets of the investments (e.g., information technology or finan...
This study aims to investigate the impact of desired self-identity, green perceived value and altruistic values on brand loyalty towards brands (i.e., electric hybrid cars) mediating role customer engagement behavior these relationships. Further, this proposes that greenwashing perception, which can be defined as consumers perceiving organizations dishonest about their environmental claims, mod...
The development of substance dependence requires the initiation of substance use and the conversion from experimental use to established use before development of dependence. Numerous large twin studies have indicated a significant genetic contribution to this process. Genetic studies to date have been most successful at identifying genetic factors that influence the transition from regular use...
PURPOSE We evaluate the efficacy of a short family intervention in reducing sexual risk behavior, drug use, and delinquent behaviors among homeless youth. METHODS A randomized controlled trial of 151 families with a homeless adolescent aged 12 to 17 years. Between March 2006 and June 2009, adolescents were recruited from diverse sites in Southern California and were assessed at recruitment (b...
The paper Rational Drug Therapy by Mathur el al.(1) made interesting reading. The authors have given very useful suggestions for curbing the problem of irrational drug use. However, most of these suggestions are based on the 'policing' approach which, we are afraid, may not succeed in country like ours. Unfortunately, our legal system leaves a lot of loop holes (albiet in good faith) which are ...
In today’s competitive climate, customer relationship management (CRM) has become an essential component in airline business strategies. CRM in the airline industry would be based on analyzing customer data in order to understand preferences and behavior. In this paper, we apply data mining techniques to real airline frequent flyer data in order to derive CRM recommendations and strategies. Clu...
Recent sensor technologies have enabled the capture of users’ behavior data. Given the large amount of data currently available from sensor-equipped environments, it is important to attempt characterization of the sensor data for automatically modeling users in a ubiquitous and mobile computing environment. As described herein, we propose a method that predicts a customer model using features b...
Introduction:Health and insurance organizations have to deal with problems and fix them in the shortest time in order to survive and overcome market competitions and be able to develop and progress. In this regard, the best way to achieve this end in the organization is to identify the interests, needs, demands and knowledge about opinions, suggestions and critiques of organization staffs and p...
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