The implementation of ITIL processes in IT organizations can be seen as a set of interdependent projects. The sequence of the ITIL implementation relies on such parameters as scope, depth, the capability of processes and the maturity of the organization. These factors can form common patterns of ITIL implementation that might be expressed as rules. Also—to semantically reinforce such a model in...

Software maintenance function suffers from a scarcity of management models that would facilitate its evaluation, management and continuous improvement. This paper is part of a series of papers that presents a Software Maintenance Capability Maturity Model (SM). The contributions of this specific paper are: 1) to describe the key references of software maintenance; 2) to present the model update...

While world-wide Mergers and Acquisitions (M&As) activity continues to accelerate, a substantial proportion of deals fails to yield the expected value. The inability to plan and implement post-merger integration of information technology contributes substantially to these failure rates. This paper advances the argument that a company’s pre-existing Enterprise Architecture decisively shapes the ...

The present paper explored the relationship between environmental sustainability and the use of IT. Based on interviews with seven " Green IT " experts and evangelists, we constructed a questionnaire for CIOs on this important issue. After collecting interview data from CIOs in ten organizations, we found that organizations are at different levels of maturity regarding environmental sustainabil...

This note explores the behaviour of the implied volatility of a European call option far frommaturity. Asymptotic formulae are derived with precise control over the error terms. The connection between the asymptotic implied volatility and the cumulant generating function of the logarithm of the underlying stock price is discussed in detail and illustrated by examples.

Reconfigurable Assembly Systems (RAS) offer the potential to enable rapid exchange of functional modules. There has however been little investigation into the planning of multiple system reconfigurations. The work proposes a capability-based approach; consisting of a Reconfiguration Methodology, supported by a Capability Model and Taxonomy. The Methodology focuses on multiple system reconfigura...

This article describes an ICT-based and capability-driven model for assessing ICT in education capabilities and maturity of schools. The proposed model, called ICTE-MM (ICT in School Education Maturity Model), has three elements supporting educational processes: information criteria, ICT resources, and leverage domains. Changing the traditional and exclusive focus on ICT, five Leverage Domains ...

FeatuReS | 63 In many nations today, the state has little capability to implement even basic functions such as security, policing, regulation, or core service delivery. Enhancing this capability, especially in fragile states, is a long-term task.2 As we document in this article, countries such as Haiti and Liberia will take many decades to reach even a moderate capability country such as India,...