The increasing speed of technological progress has resulted in complex and dynamic business environments. As organisations need to adapt to new trading conditions and respond to competitive pressures, various change management approaches such as business process reengineering (BPR) are being adopted. This management concept relates to the fundamental rethinking and radical redesign of an entire...

Through the course of this paper we define Business Case Management and its characteristics, and highlight its link to knowledge workers. Business Case Management combines knowledge and process effectively, supporting the ad hoc and unpredictable nature of cases, and coordinate a range of other technologies to appropriately support knowledge-intensive processes. We emphasize the growing importa...

Business processes are the core assets of enterprises. They turn the business potential into actual competitiveness on the market. To face the challenges posed by today’s changing and uncertain business environment, traditional business process management (BPM) approaches are not sufficient anymore. This paper presents an approach to business process management, which leverages Agent Technology...

A conceptual framework and classification of capability areas for business process maturity Amy Van Looy a b , Manu De Backer a b c d & Geert Poels b a Faculty of Business Administration and Public Administration – Department of Management and ICT, University College Ghent, Ghent, Belgium b Faculty of Economics and Business Administration – Department of Management Information Science and Opera...

E-business has changed the definition of enterprise systems.ERP focuses on core business functions, while E-business pushes the ERP from inside core of the organizations to the network edge. By making use of E-business approaches, organizations can have the ERP integration benefits of flexibility, reduction in cost, more effective and quick responses etc.By integrating ERP with E-business, a ne...

Organizations know that information issues or problems exist, but struggle to find a clear way to get started to effectively manage this asset. Information is a business asset, and must be managed effectively. For supporting organizations towards better management of information, we propose Business Object Modeling (BOM) as a modeling approach. BOM enables companies for information management b...