The comprehensive assessment model considers the financial and non-financial aspects as balanced scorecard. Also, for more comprehensive results of the investigation, four aspects of the balanced scorecard were used and then by using fuzzy Delphi technique and experts' opinions, the standard aspects of each were achieved in two stages. To determine the importance of each aspect of BSC, the proce...

Purpose – The purpose of this paper is to show how the balanced scorecard (BSC) has been a prominent innovation in strategic performance measurement systems. The health care sector has started to adopt this approach. Design/methodology/approach – There are many case studies of BSC applications and this paper reviews this literature to analyse the application of the BSC across this sector. In pa...

This thesis aims to design a balanced scorecard for PT X, family-owned construction company which has yet implement quantifiable performance evaluation system. The decision use is based on the company’s need create an understanding of its strategy across ranks, and help with execution. research conducted qualitative methodology, case study approach. Data collection done through in-depth intervi...

This paper investigates the current state of corporate Australia’s balanced scorecard practices and the plan to implement it in near future. An investigation of top 50 Australian companies surveyed revealed that only 33 percent companies have implemented balanced scorecard (BSC) and 25 percent companies are planning to implement it in future. The results indicate that management of Australian c...

This paper describes a set of metrics that will help administrators of distributed, real-time (clustered) computer facilities to select the best intrusion detection system for their facilities. The metrics herein are the subset of our general metric set that particularly impact real-time and distributed processing issues. We discuss related works in this field, the role of intrusion detection i...

The balanced scorecard (BSC) is a management system that enables executives and managers to map their strategic objectives onto a set of performance measures in four inter-related areas, known as the financial, customer, learning and growth, and the internal process perspectives. Based on research into leading and lagging e-business companies and their measurement practices, this paper introduc...