Before the emerging of Internet, traditional travel agencies had been an industry that adopted information technology greatly, and common for each travel agency to have Computerized Reservation System to connect with airlines and hotels through dedicated lines. This kind of inter-organizational information system has been adopted for years; while viewing the travel industry as a whole, the chan...

B2C e-commerce is becoming more widespread as more people come to recognize its convenience and its ability to rapidly respond to requests and as more products and services become available. However, many electronic marketplaces, especially in the business-to-consumer, are in essence some kind of search engine where buyers look for the best product in a database of products offered by sellers. ...

The rapid evolution of the Internet from a general information space to an electronic market space provides the users with the possibility to navigate among thousands of Web sites for comparing products and merchants, for making their purchases or for obtaining some desired services. However, from the user’s viewpoint, such a navigation often requires an high cost in terms of time to spend on t...

lack of trust is one of the key bottle necks in e-commerce development. nowadays many advanced technologies are trying to address the trust issues in e-commerce. one among them suggests using suitable user interfaces. this paper investigates the functionality and capabilities of 3d graphical user interfaces in regard to trust building in the customers of next generation of b2c e-commerce websit...

The literature related to Artificial Intelligence (AI) models and customer churn prediction is extensive rich in Business Customer (B2C) environments; however, research (B2B) environments not sufficiently addressed. the business environment more so a B2B context critical, as impact on turnover generally greater than B2C environments. On other hand, data used of this paper point importance relat...