This paper presents the methods to predict the number of people waiting in queues in Districts Offices of the City of Warsaw. On the basis of information from real-time queues length exposed as a part of Open City Data portal we can predict number of people in given time frame, which can be then used to further estimate predicted waiting time. These information are important and useful for numb...

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Smart tourism is a new buzzword applied to describe the increasing reliance of tourism destinations, their industries and their tourists on emerging forms of ICT that allow for massive amounts of data to be transformed into value propositions. However, it remains ill-defined as a concept, which hinders its theoretical development. The paper defines smart tourism, sheds light on current smart to...

Much research about large cities has focused on policy-level action for concerns such as infrastructure, basic amenities and education, treating the citizens as a collective of millions. We suggest an alternative, drawing on recent moves towards ‘digital era governance.’ We argue for and develop a foundation for the design and modeling of services that focus on individuals. Drawing on and exten...

This paper explores the evolution of a large multi-stakeholder partnership that has grown since 2011 to scale deep engagement with learning through technology and decrease the digital divide for thousands of underserved school children in India. Using as its basis a case study of an initiative called integrated approach to technology in education (ITE) spearheaded by Tata Trusts in India workin...

The cyber-physical nature of the smart grid has rendered it vulnerable to a multitude of attacks that can occur at its communication, networking, and physical entry points. Such cyber-physical attacks can have detrimental effects on the operation of the grid as exemplified by the recent attack which caused a blackout of the Ukranian power grid. Thus, to properly secure the smart grid, it is of ...