Within the practitioner literature, trust has often been noted as a key component for the success of knowledge management practices; however, trust is a very complex construct that has many different facets and definitions. This paper reviews the trust literature to create an understanding of the different types and bases of trust. These types and bases of trust are then applied to the knowledg...

customers extend robust trust to a business when they believe the business puts their interests first. good experience of banking services and recommendations of other customers can increase trust. loyalty and word of mouth (wom) is accepted as key factors successes of marketing. this paper seeks to discover the affecting factors on positive word of mouth and loyalty based on trust enhancement ...

The use of trust in auctions is a well-studied problem; however, most of the works in the literature focus on how to model trust rather on how trust is used in the mechanism. In this paper we propose a method to manage trust in multi-attribute auctions. Complementary, we propose a new trust model and we compare it with other models in the literature. The proposed methodology is tested using a r...

this paper aims to examine the fun concept and age differences in attitudes toward workplace fun. the authors review the literature on workplace fun and generational theory. the fun in workplace was measured with karl et al.’s (2005) and generational cohort was measured by the respondents’ birth year using a sample of 296 workers at a industrial company in south west of tehran. according to res...

This study addressed the nature and functioning of relationships of interpersonal trust among managers and professionals in organizations, the factors influencing trust's development, and the implications of trust for behavior and performance. Theoretical foundations were drawn from the sociological literature on trust and the socialpsychological literature on trust in close relationships. An i...

The literature contains research regarding how trust is formed in healthcare settings but rarely discusses trust formation in an emergent care population. A literature review was conducted to determine which of the trust determinants are important for this process as well as how to develop a scale to measure trust. A search generated a total of 155 articles, 65 of which met eligibility criteria...

Citizens’ 1 decision to use online services is influenced by their trust in technology and the agency involved. Low levels of citizen trust towards e-Government services in Germany create concerns in the Government. However, neither the issue of trust nor its influence on the willingness of citizens for using online public services has been examined thoroughly till now. Literature in similar co...

A significant body of literature has addressed trust in distributed teams; however the issues of 1) trust in distributed software development teams, 2) the evolution of trust, and 3) the role of communication media in trust development; have not been adequately addressed. The objective of this paper is to examine the evolution of cognitive trust, and to test a hypothesized model using pilot dat...