Product returns present one of the biggest operational challenges in the world of Internet retailing due to the sheer volume and cost of processing returns. But returns also represent an often-missed opportunity to manage customer relationships and build customer loyalty to the retailer. Based upon data from a survey of 464 customers of five different Internet retailers, this article explores h...

The present study on retailing has been undertaken in Andhra Pradesh to examine growth and performance of modern retailing and its impact on traditional retailers. The study has indicated that the number of players is less in modern retailing than in the traditional retailing. Vertical analysis between the two chains has also indicated the same results. For instance, in the case of vertical dis...

Supply Chain Management (SCM) is extremely important to the manufacturing and retailing industries. Profitability of enterprises in these two industries depends on the efficiency and effectiveness on they manage their supply chains. Information technology has been a key element in supporting supply chain management. As the access to the Internet becomes easier, managers are able to access real-...

Retailing is a huge industry. In the United States, retail business represents about 40% of the economy and is the largest employer. Retail supply chain management is still more art than science, but this is changing rapidly as retailers begin to apply analytic models to the huge volume of data they are collecting on consumer purchases and preferences. This industry-wide movement resembles the ...

Abstract Owing to increased access the Internet and development of electronic commerce, e-commerce has become a common method shopping in all countries. The purpose this study is more precisely research diversity Europe at regional level develop conception “E-commerce Supply Chain Management”. Statistical data derived from European Office were applied analyse spatial e-retailing. Assessments e-...