Patient satisfaction is one of the sensitive indicators in determining the effectiveness of service rendered in hospitals. The study focus on comparing the health care services of  two cardiology based corporate hospitals in Hyderabad, Andhra Pradesh, India. The data for the study was collected through a questionnaire consisting of two sections. An attempt has been made to elicit the informatio...

The trend towards dynamic on-demand service provisioning requires the collaboration of a high number of specialized service providers. One challenge of service composition with numerous service providers is the rising uncertainty of service delivery, which depends inter alia on the providers’ effort. Penalties for defecting from agreed service level objectives serve to reduce the uncertainty of...

Internet Service Provider (ISP) peering has emerged as one of the most important and effective ways for ISPs to improve the efficiency of operation. Peering is defined as “an interconnection business relationship whereby ISPs provide connectivity to each others’ transit customers.” ISPs seek peering relationships primarily for two reasons. First, peering decreases the cost and reliance on purch...