نتایج جستجو برای: service industry
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This article discusses the recent technology transfer to Chinese software firms from Japanese offshore software development. Since the end of the 1990s, Chinese software firms have obtained a significant amount of technology contract work from Japan, including coding, testing, and design. Chinese firms have been increasing their design skills through this joint software development with Japan. ...
Nowadays, one of the emergent industries in local market of our coun-try is leasing industry, particularly automotive leasing industry. The recognition of dimensions of service quality and evaluation of cus-tomers' satisfaction as the most important index is a vital need of leas-ing organizations for enhancing performance.So far, researchers and theorists have presented diverse models for de-te...
banking and financial services are important parts of the service industry. quality of service in the banking industry has a close relationship with customer satisfaction service system. banks could create competitive advantage by increasing customer satisfaction and reduce costs in today's competitive environment. this paper presents a decision-making model to obtain optimum tasks assigne...
in-service education programs have provided the professional development level of companies' employers, in the high quality form. the applying of in-service education programs has been a key component of professional development process for staff agro-industry company. the study is utilized experimental solomon four group designs to determine the impact of in-service education programs on agro-...
As its main concern is the customers needs, the total quality management (TQM) is of high significance in organizations like insurance wherin customers do not buy companies products voluntarily. Since the implementation of TQM in every organization demands a model to be specific to the organization, researcher has been intended in this research to develop a TQM model for the Iran's insurance ...
Business intelligent (BI) technologies have been adopted by different types of organizations. The banking sector is among the service industry that has been largely influenced by technology currently. This has been manifested in the way the operations of banking have evolved from the pure exchange of cheques, cash, as well as other negotiable platforms to the application of IT (information Tech...
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