nowadays a growing number of implementing informationtechnology service management (itsm) frameworks proves the trends toimprove the it services and processes in organizations. in order toimplement an itsm projects successfully in an organization, it isessential to select a suitable itsm solution. evaluation and selection ofthe itsm software packages is complicated and time consuming decisionma...

human problems become more complex every day. these complexities need new problem solving approaches. design for sustainability is a response to these new demands. an approach leads environment, society and economy to sustain situations. design for sustainability is a new issue for iranian industrial design society. there is a lack of studies in this field. weak interaction, poverty, illiteracy...

This paper proposes a novel facility location model for health service network design by considering different key elements including the reliability aspects, service capacity, congestion, service quality, surrounding public infrastructures, geographical accessibility and several types of cost such as investment, transportation and operational costs. We formulate the problem as a robust scenari...