Many research-based models of information seeking behaviour are limited in their ability to describe everyday life information seeking. Such models tend to focus on active information seeking, to the neglect of less-directed practices. Models are often based on studies of scholars or professionals, and many have been developed using a cognitive approach to model building. This article reports o...

With the aim of improving human-centric risk communication, this research in progress paper argues for a social-cognitive perspective focusing on the interaction between laypeople and the information environment. A model is designed to predict laypeople’s environmental risk perception and information seeking behavior. Using data from a national online survey (N=1,032), our research is an effort...

This paper was commissioned by Professor Gernot Wersig of the Freie Universität, Berlin in 1980, as part of his Project, Methodeninstrumentarium zur Benutzforschung in Information und Dokumentation. It attempted to set out what was, for the time, a novel perspective on appropriate methodologies for the study of human information seeking behaviour, focusing on qualitative methods and action rese...

We describe an “expert coach” for students’ collaborative information seeking and knowledge construction. This coach compares an expert’s prespecification of the evidential relations among “snippets” of HTML-based text with the current state of a diagram constructed by students in the course of collaborative scientific inquiry. The expert advises the students by pointing out information that ma...

The Internet has become an important and preferred source of health information. Although the literature has highlighted several key predictors that influence an individual's online health information seeking behavior, insufficient attention has been paid to the changes in the predictors' roles and effects over time. This study explores and compares the effects that specific predictors had on o...

In understanding a person’s information seeking behavior and choice of information sources, it becomes very important to understand the context surrounding the search. This context gives rise to the information need and leads a person to look for information. Research in information seeking behavior, while concentrating on systemand-person centric research, has, so far, left out studying how in...

In this paper we argue for a combined approach of logging analysis and interview techniques to evaluate the usability of web distributed applications. Logging analysis has proven as an efficient and effective method to investigate websites usability. However it seems insufficient for more complex applications. We outline a case study of a library search system, in which users’ information seeki...

In this paper we argue for a combined approach of logging analysis and interview techniques to evaluate the usability of web distributed applications. Logging analysis has proven as an efficient and effective method to investigate websites usability. However it seems insufficient for more complex applications. We outline a case study of a library search system, in which users’ information seeki...

This paper presents a task-based user study carried out to investigate how explicit roles assigned to group members affected collaborative information seeking behaviour during a travel planning task. 24 pairs participated our study where half of them were given a specific instruction to divide the roles into a searcher and writer, while others were given no such instruction. The evaluation look...