in the information and communication era, management information systems play an undeniable role in organizations.  bank parsian is a iranian banking and financial services company, which has a network of 273 banking branch, known as the largest iranian private bank. this research examines the gaps in customer relationships systems in bank parsian based on characteristics of management informat...

introduction: balanced scorecard (bsc) is regarded as one of the successful tools in performance measurement. however, it neither absolutely nor comparatively provides the weight of each perspective and indicators related to each perspective. in this study, we applied a fuzzy analytical hierarchy process (fahp) to weight the perspectives and bsc indicators in hospital. methods: this applied, de...

a single server queue with bernoulli vacation has been considered. in addition the admission to queue is based on a bernoulli process and the server gives two type of services. for this model the probability generating function for the number of customers in the queue at different server's state are obtained using supplementary variable technique. some performance measures are calculated. ...

agriculture in the kingdom of saudi arabia has witnessed many phases, from ancient small-scale bedouin nomadic subsistence agriculture to mass-scale farming to ensure food security and self-sufficiency, to the present-day desire for sustainability. these transitions have made the work of extension staff very challenging. effective extension work depends upon competent and well-trained agricultu...

in today's business environment in which coordination and adaptation with constant changes are the only ways of survival, real-time monitoring of activities and making the decisions accordingly are necessary. since performance measurement cannot be managed independent of business processes, business activity monitoring (bam) systems should monitor performance metrics based on business processes...

banks are one of the financial firms that different decisions are always minor system. an example of automation systems for human resources, finance, internal controls and so named. that is why banks are looking for a comprehensive system to integrate its activities are concentrated. so the enterprise resource planning system (erp) is one of the important applications of information technology ...