0 7 4 0 7 4 5 9 / 0 2 / $ 1 7 . 0 0 © 2 0 0 2 I E E E ISO 9000, the Capability Maturity Model,1,2 Spice (Software Process Improvement and Capability Determination, also known as ISO/IEC 15504), and Bootstrap to promote mature software development practices. The CMM has been supplemented with the Ideal improvement model, the Personal Software Process, and Team CMM. Most of these frameworks have ...

For years, “improving business processes” has been and is the primary business priority of IT. In business process management (BPM), common criteria to evaluate the improvement of a process are time, costs, customer satisfaction and output quality. In contrast, the management of companies focuses on increasing the company’s value, using a value-based management approach, which is hard to be lin...

Software Engineering Institute Carnegie Mellon University Pittsburgh, Pennsylvania 15213 Lecture Notes on Software Process Improvement ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ __________________________________________________________...

THE GROWTH OF CHRONIC WASTE 5.4 THE INITIATIVES OF THE 1980S 5.5 Lessons Learned 5.5 The Rate of Improvement Is Decisive 5.5 THE OUTLOOK FOR THE TWENTY-FIRST CENTURY 5.6 The Emerging Consensus 5.7 THE REMAINDER OF THIS SECTION 5.7 QUALITY IMPROVEMENT: THE BASIC CONCEPTS 5.7 Improvement Distinguished from Control 5.8 All Improvement Takes Place Project by Project 5.8 Quality Improvement Is Appli...

Software Engineering Institute Carnegie Mellon University Pittsburgh, Pennsylvania 15213 Lecture Notes on Software Process Improvement ___________________________________________________________________ ___________________________________________________________________ ___________________________________________________________________ __________________________________________________________...

Software testing is still a pain-in-the-neck for many organisations. Because it is only marginally addressed in software process improvement models like CMM, a separate Testing Process Improvement model is needed. The current authors have implemented a structured testing process guided by the “Testing Maturity Model” (TMM). An outline of this model is presented, showing how with growing maturit...

In this paper, agent based process management model is proposed, which is for the process management of knowledge worker and service workers in order to establish the basis for the new knowledge management system. In this paper, we applied several methods from 6 sigma and PSP for process definition, process execution, and process measurement. This study attempts to improve the process execution...