In this paper, we focus on the Data Envelopment Analysis (DEA)-based model structures have been used in assessing bank branch efficiency. Probing the methodologies of 75 published studies at the branch level since 1985 to early 2015, we found that these models can be divided into four categories: standard basic DEA models, single level and multi-level models, enriched (hybrid) models and specia...

Abstract Efficient business process execution is an essential part of organisation’s success. It depends on good dynamic decision making actors that guided by their mental models processes (MMBP). The study investigates the effect MMBPs performance at two levels. At level individuals, impact MMBP accuracy analyzed, and a team, similarity all team researched. both levels, are differentiated in n...

This paper describes works at the Centre for Strategic Manufacturing, University of Strathclyde on developing Quantitative Models for Performance Measurement Systems (QMPMS) using cognitive maps, cause and e!ect diagrams, tree diagrams, and the analytic hierarchy process. It describes how the technique can be used to identify factors a!ecting performance and their relationships, structure them ...

normal 0 false false false en-us x-none ar-sa introduction: the performance evaluation of healthcare system in macro-level is important. this paper evaluates performance of health service of asian countries in 2006. methods: in the first step, the initial data for performance evaluation has been collected from the site world health organization (who) and are weighted by analytical hierarchy pro...

people always notice to other’s ideas and judgments about themselves. personnel also use different tactics of impression management in different situations, to reach their purposes in organization. one of the personnel's purposes is the improvement of the organization performance. performance measurement of an organization is the process of quantifying the efficiency and effectiveness of i...