The purpose of a team is to work together towards a common goal. On an athletics track, relay race teams run with a baton that is passed from one team member to another, without breaking the pace. If the baton is dropped, the team is disqualified. The journey of the baton is a good analogy for the journey of someone who is visually impaired from cataract. Everyone has to work together within th...

With the increasing expectation from patients and the regulations enacted by the government, exploring ways to shorten patient journey has caught increasing attention. Patient journey optimization typically involves treatment operation scheduling at multiple medical units. The decentralized nature of the problem makes conventional centralized operation research methods inapplicable in general a...

BACKGROUND Hearing impairment is one of the most frequent chronic conditions. Persons with a hearing impairment (PHI) have various experiences during their 'journey' through hearing loss. In our previous studies we have developed a 'patient journey' model of PHI and their communication partners (CPs). We suggest this model could be useful in internet-based pre-fitting counseling of a person wit...