Position The role of humans in the software development process must be studied in the context of their organizational connguration. The organizational structure within which the process executes has a profound effect on its outcome. The communication and interaction problems associated with human involvement in development cannot be addressed by process improvement alone. The solution must inc...

While previous studies have examined how the development of organizational knowledge (organizational learning) affects quality performance, we investigate how the depreciation of organizational knowledge (organizational forgetting) affects vendor quality performance. We use data on 2,732 quality improvement initiatives undertaken by a car manufacturer at 295 vendors. We find that organizational...

This study aimed at exploring how the organizational culture can contribute in adopting Total Quality Management (TQM) in the organization. A case study was conducted at the Salt complex in El Outaya, Biskra State and the questionnaire was used to collect data. The study found that the organizational culture (organizational values, organizational behavior and the artifacts) contributes in adopt...

the aim of this qualitative research is to identify the outcomes of vigor. since 2000, in un’s view, such variables as vigor, life expectancy, gratification and satisfaction are computed as key variables in determining nations’ development level which shows the importance of studying vigor. the methodology is an exploratory study in terms of purpose and it is a qualitative survey in terms of da...

This article describes in overview the key activities involved in implementing a software engineering process. Since this is such a broad topic, the article will focus primarily on describing the “meta-process” that allows an organization to create, use, and improve a set of documented processes that guide software development and maintenance activities. Since this metaprocess represents a set ...

Many software organizations have engaged in Software Process Improvement (SPI) and experienced the challenges related to managing such complex organizational change efforts. As a result, there is an increasing body of research investigating change management in SPI. To provide an overview of what we know and don’t know about SPI as organizational change, this paper addresses the following quest...

In order to enhance their performance, many organizations have initiated change projects. However, management is reluctant to initiate them due to their enterprise-wide impact and costs that are higher than those of traditional system development projects. Thus, there is a need to assess the value of the redesigned process of a successfully implemented organizational change projects. The purpos...