introduction: the aim of this study is to examine the hospital manager’s job in order to identify their educational needs in esfahan in 1382. to do so, first, we tried to become familiar with the current situation by using the experiences of hospital managers in esfahan and then we made an attempt to determine the optimal situation by asking the views of management specialists. finally, the two...

this study had two main steps. the first one was introducing and examining the long’s model of needs analysis (na) for distinguishing the general language needs. by doing the first step, we tried to recognize the shortages of long’s model, in the second step to realize the general language needs of persian language learners and find out what language functions are needed to be learned for gener...

This study sought to investigate the requirements of technology management tools for Spanish sport managers, in order to improve the quality of management in sports organisations and facilities. We hypothesised that current sport management computer software programmes do not adequately satisfy the manager’s needs. This hypothesis was tested with an analysis by a panel of Spanish experts in the...

International tourism and its related businesses have considerably increased recently. Due to this expansion, tourism employees must be able to communicate appropriately, and effective ESP programs need to be administered accordingly. Many studies have been conducted on current ESP courses for tourism; however, major problems still remain in designing ESP courses to satisfy L2 learners’ needs, ...

[Context and Motivation] Development of innovative ICT-based applications is a complex process involving collaboration of all relevant disciplines. This complexity arises due to differences in terminology, knowledge and often also the ways of working between developers in the disciplines involved. [Question/problem] Advances in each discipline bring a rich design environment of theories, models...

− Measurement results provide important information about the measured objects. In industrial application, this is used to inspect products and control processes. To enable reliable statements based on the measurement results, all concerned employees need sufficient competences to fulfil their specific tasks, e.g. a correct execution of the measurement task, but also a proper interpretation of ...

PLANDoc, a system under joint development by Columbia and Bellcore, documents the activity of planning engineers as they study telephone routes. It takes as input a trace of the engineer’s interaction with a network planning tool and produces 1-2 page summary. In this paper, we describe the user needs analysis we performed and how it influenced the development of PLANDoc. In particular, we show...

The authors are developing a pilot project for a Municipality in the North of Portugal, envisaging the definition and implementation of an e-marketplace for healthcare and social services, in order to facilitate the interaction between healthcare and social services professionals and people with special needs (or their relatives). Based on the results of a survey on user needs analysis and expe...