نتایج جستجو برای: measuring customers

تعداد نتایج: 198341  

2010
How J. Tsao

Market research or employee surveys often involve: 1) a population of interest and 2) a need for measuring the number (percent) of people with a certain characteristic. Some of these population characteristics might be: percent of satisfied customers, percent of customers who showed interest toward a future product/service, or the number of people who might be users of a particular product/tech...

Journal: :مدیریت فرهنگ سازمانی 0
صدیقه خورشید استادیار گروه مدیریت دانشکده اقتصاد، مدیریت و امور اداری دانشگاه سمنان محمد تسلیمی استاد دانشکده مدیریت دانشگاه تهران

by entering the era of information and communication and moving from manufacturing and industrial economy towards knowledge-based service economy; the competitive bases of businesses have changed from capital budgeting and tangible assets towards intangible assets and intellectual capital, including social and relational capitals. hence, over the past ages, organizations emphasize more on infor...

Journal: :Journal of hand therapy : official journal of the American Society of Hand Therapists 2003
Geraldine L Pellecchia

The purpose of this study was to examine reliability and validity of a new method of measuring hand size in which a tape measure is wrapped around the hand in a figure-of-eight pattern. In the first experiment, two testers measured hand size in 60 individuals with no recent history of injury or surgery. Intraclass correlation coefficients of 0.99 and 0.97 indicated high intratester and intertes...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه تربیت مدرس - دانشکده فنی مهندسی 1388

the purpose of this study is identifying effective factors which make customers shop online in iran and investigating the importance of discovered factors in online customers’ decision. in the identifying phase, to discover the factors affecting online shopping behavior of customers in iran, the derived reference model summarizing antecedents of online shopping proposed by change et al. was us...

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه تربیت مدرس - دانشکده فنی مهندسی 1389

the poor orientation of the restaurants toward the information technology has yet many unsolved issues in regards to the customers. one of these problems which lead the appeal list of later, and have a negative impact on the prestige of the restaurant is the case when the later does not respond on time to the customers’ needs, and which causes their dissatisfaction. this issue is really sensiti...

Journal: :مدیریت بازرگانی 0
غلامحسین نیکوکار دانشیار دانشگاه امام حسین (ع) امیر اخلاصی دانشجوی دکترای مدیریت بازاریابی، دانشکده مدیریت، دانشگاه تهران، ایران پدرام طلوعی دانشجوی کارشناس ارشدmba ، دانشکده مدیریت، دانشگاه تهران، ایران

brand plays an important role in contacting customers. even from the customer’s viewpoint, it is a symbol of product quality. measuring the brand equity in order to determine the brand position is of remarkable significance for companies, in particular iranian ones. the purpose of this article is to investigate the parameters that influence brand equity and provide a mathematical model for meas...

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