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Customer Relationship Management (Telecommunication Industry) Comparison Between (Airtel) And (Zain)
The Indian telecom sector has been met with competitive pressure after deregulation. Many key developments took place in the early 2000. The telecom service providers are expected to struggle with complex issues of new technologies, and value added services through continuous innovations. Though many service industries are affected by the churn phenomenon, the problem is extremely acute in the ...
A CLV-Based Framework to Prioritize Promotion Marketing Strategies: A Case Study of Telecom Industry
Telecommunications is the todays’ leading industry. Value Added Services (VAS) is considered as one of the most money making segments of Telecom services. The purpose of this paper is to allocate promotional marketing strategies to customer segments. Therefore, a four-phase practical framework is developed to prioritize marketing strategies based on Customer Lifetime Value (CLV). The first phas...
This article proposes to explore parallelism in Turbo-Product Code (TPC) decoding through a parallelism level classification and characterization. From this design space exploration, an innovative TPC decoder architecture without any interleaving resource is presented. This architecture includes a fully-parallel SISO decoder capable of processing n symbols in one clock period. Syntheses results...
In order to promote the core competitive power for telecom operating enterprises to face market fine operation, this article compares the ECTA mode (Extension Case Transmission Mode) and the LCA mode (Loosen Couple Mode), both of which are promoted by WfMC. By comparing these two modes, the suitable situations for these two modes are determined. We also carry out empirical analysis based on the...
Can airline Yield Management strategies be used to generate additional revenue from spare capacity in telecom networks? Pundits believe “yes”, based on several analogies between the industries such as, for instance, perishable inventory and negligible marginal cost of usage. However, no one has yet described how, one of the chief difficulties being the vastly different nature of airlines produc...
Using a time-series data, the paper appraises allocative efficiency of the telecom sector in Pakistan through some of the macroeconomic and policy variables. Results of the study reveal that the openness of the telecom sector to foreign firms and the existing size of population have led to an improvement in efficiency of both the fixed and cellular networks. However, findings on the impact of r...
This paper presents an overview of WADE (Workflows and Agents Development Environment), an open-source platform for agentbased BPM (Business Process Management) that has been adopted in Telecom Italia for mission-critical systems since the early 2000s. First, we sketch the main features of WADE and outline its internal architecture. Then, we describe WANTS (Workflows and AgeNTS), an industrial ...
In recent times, India has emerged as one of the fastest growing telecom markets in the world and witnessed a telecommunication revolution brought about by a collaboration of government, industry, and the scientific community. From a situation where an applicant had to wait three years to obtain a telephone connection to a position where telephone companies are wooing consumers, it has been a s...
Inhome Power Line Communications (PLC) is a technology used to deliver telecom services to every corner of a household through already existing electrical wiring. The current technology under achieves the capacity offered by the physical channel. This paper demonstrates that up to 90% enhancement in inhome PLC channel capacity is possible by using multiple-input multiple-output (MIMO) technique...
Infrastructure investments expansion typically adds to the productive capacity in an economy, and thus to its economic growth. Network industries account for between one–tenth and onequarter of economy wide investments (OECD 2009 B). Telecom industry is one of the network industries, and broadband is a new technology that is widely used all over the world. It is the popular mode of access to th...
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