It is widely accepted that effective KM requires both infrastructural and process capabilities. However, very little research has been conducted to understand how either kind of capabilities are developed. In this paper, we focus on KM process capabilities, identify and empirically examine the important factors in that influence the development of KM process capabilities. Particularly, relying ...

The literature suggests that maturity assessment tools could be successful if based on process capabilities which are the outcomes of critical success factors and barriers to a process. This paper investigate the configuration management process capabilities finalized on the basis of semi-structured interviews with configuration management professionals and analysis of two highly significant st...

As business professionals know, creating awareness of a problem and its impact is a critical first step toward the resolution of the problem. That which does not get measured, does not get managed (Redman, 1998). In fact, measurement is a precursor to improvement. This is true for knowledge management (KM) capabilities of an organization. “In today’s knowledge-based economy,” Alan Greenspan rec...

now day human resources are the most valuable production factor, important capital of an organization and producer of human capabilities of an organization. in the other hand, managers perceive that knowledge is intangible and valuable in an organization; and also is strong stimulus for innovations. however, few study down by researches about hrm capabilities in knowledge capabilities education...

in the developed countries, many organizations are regarded as knowledge-based businesses in which knowledge management is necessary. today, this science is changing into integral activity of business in organizations. one of the concerns of knowledge management is its implementation.many companies and organizations which try to start knowledge management don’t ensure that the best approach is ...

Knowledge Management is a young discipline that nowadays it is important for software development organizations (SDO). For this reason, this paper presents a review about the form knowledge management has been included in several Software Process Reference Models. For this study, five software process reference models, broadly used in Latin-American countries, were analyzed. The findings of thi...

Background and Objectives: Knowledge Management (KM) has emerged as a pathway towards competitive advantage in current complex industrial environment. The aim of the present study was to explore the relationship between KM effectiveness and various organizational factors including social interactions (trust, communication and coordination), infrastructure factors (structure, information technol...