In the age of information technology and internet, business processes in many organizations have evolved into a series of knowledge exchanging activities. This is especially the case of multi-national corporations, which have e-business activities spread across multiple locations world-wide. Under these circumstances, for any multi-national corporation, comprehending and responding strategicall...

The COVID-19 pandemic constitutes an unprecedented challenge with very severe socio-economic consequences [...]

In modern society, service-related activities are growing in importance. Software is playing a preponderant role. More and more, organizations depend on data-processing processes and on the abilities of highly skilled and scarce personnel. They have been named knowledge workers and this kind of organization is named knowledge intensive firms (Alvesson, 2004, p.5ss) or postmodern organizations. ...

Knowledge sharing is the core of knowledge management. For a knowledge-intensive organization, knowledge sharing plays a very important role in organizational knowledge integration and innovation. However, as many knowledge-intensive organizations do not have good knowledge-sharing platforms and advanced methods, it is very difficult for them to achieve knowledge sharing effectively. Wiki is a ...

Dynamic Balanced Scorecard (DBSC) is an effective business performance management control tool for dealing with business uncertainty, performance monitoring, evaluation and forecasting. DBSC has been proposed and utilized extensively over the years as an effective tool to manage and control the dynamics of business processes (BP) and their performance. However, there is little evidence of its a...

INTRODUCTION The creation and integration of knowledge within organizations have been recognized as an essential competitive advantages in dynamic industries. Grant (1996: 377) suggests that knowledge “accounts for the greater part of value added” and that “the barriers to the transfer and replication of knowledge endow it with strategic importance..” This is especially true for knowledge-inten...

Purpose This paper aims to investigate whether the shift towards knowledge economy (e.g. an increasing reliance in production of goods and services) is related work practices organizations (aimed at provision autonomy, investments training use technology). Design/methodology/approach The analyses are based on data about over 20,000 companies 28 European countries. National level indicators inte...