purpose: to provide a model for measuring the services quality from the views of student as the main customer in e-learning institutions with regard to the special features of this university and e-learning approach. methods: in this study, after reviewing the literature on service quality in different areas, 42 main factors affecting the quality of e-universities service has been extracted and...

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the purpose of this research is to evaluate students’ critical thinking at ferdowsi university of mashhad. a total of 144 questionnaires were sent to undergraduate students to assess their critical thinking skills. in this research, the watson-glaser critical thinking appraisal has been used as of critical thinking’s tool that contains 80 item questions across a series of five test exercises an...

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