mannion and davies’ article recognises whistleblowing as an important means of identifying quality and safety issues in healthcare organisations. while ‘voice’ is a useful lens through which to examine whistleblowing, it also obscures a shifting pattern of uncertain ‘truths.’ by contextualising cultures which support or impede whislteblowing at an organisational level, two issues are overlooked...

Aligning Financial Incentives (FIs) to health policy goals is becoming increasingly popular. In many cases, such initiatives have failed to deliver anticipated benefits. Attributing this to the actions of self-interested and resistant professionals is not an entirely helpful approach. It is important to avoid simplistic assumptions to build knowledge of how and why schemes are implemented in pr...

Background The main purpose of this study was to identify factors that influence healthcare quality in the Iranian context.   Methods Exploratory in-depth individual and focus group interviews were conducted with 222 healthcare stakeholders including healthcare providers, managers, policy-makers, and payers to identify factors affecting the quality of healthcare services provided in Iranian hea...

aligning financial incentives (fis) to health policy goals is becoming increasingly popular. in many cases, such initiatives have failed to deliver anticipated benefits. attributing this to the actions of self-interested and resistant professionals is not an entirely helpful approach. it is important to avoid simplistic assumptions to build knowledge of how and why schemes are implemented in pr...

Enterprise Application Integration (EAI) has emerged to provide significant benefits to organisations. From a technical perspective, EAI overcomes integration problems at all integration levels (e.g. data level, process level etc) by providing a flexible and manageable Information Technology (IT) infrastructure. From a business perspective EAI reduces the overall integration cost due to the red...

whistleblowing by health professionals is an infrequent and extraordinary event and need not occur if internal voices are heard. mannion and davies’ editorial on “cultures of silence and cultures of voice: the role of whistleblowing in healthcare organisations” asks the question whether whistleblowing ameliorates or exacerbates the ‘deaf effect’ prevalent in healthcare organisations. this comme...

This commentary considers the potential role of patient and public involvement in implementation. Developing an analytical thread from the resource-based view of the Firm, we argue that this involvement may create unique resources that have the capacity to enhance the impact of implementation activity for healthcare organisations.

this commentary considers the potential role of patient and public involvement in implementation. developing an analytical thread from the resource-based view of the firm, we argue that this involvement may create unique resources that have the capacity to enhance the impact of implementation activity for healthcare organisations.

Background Healthcare organisations in England rated as inadequate in terms of leadership and one other domain enter the Special Measures for Quality (SMQ) regime to receive increased support and oversight. There is also a ‘watch list’ of challenged National Health Service (NHS) providers at risk of going into SMQ that receive support. There is limited knowledge about whether the interven...