OBJECTIVES This study aimed to (1) measure the degree of patient satisfaction among the clinical and nonclinical dental services offered at specialty dental centers and (2) investigate the factors associated with the degree of overall satisfaction. MATERIALS AND METHODS Four hundred and ninety-seven participants from five dental centers were recruited for this study. Each participant complete...

establishing justice in healthcare services is currently a major challenge for public healthcare systems, especially in developing countries. inadequate distribution of resources and facilities is among the root causes of unfair access to healthcare. using ranking mechanisms, healthcare managers are able to compare different areas in terms of the services they receive, which will help achieve b...

A paradigm shift is underway in our healthcare system whereby traditionally allopathic medical centers are beginning to adopt non-allopathic modalities of healing into their practices. This phenomenon has influenced the widespread emergence of integrative healthcare centers throughout the country whereby multiple disciplines are housed under one institutional roof. There is much to be learned f...

customer orientation is one of the new approaches which is recently considered by the iranian healthcare centers. the present study aims to identify the main factors of customer orientation in iranian hospitals. the study is done through analysis of a questionnaire designed after recognition of the main variables. iranian social security organization hospitals (the major governmental health ins...

Primary vaccine failures can occur after high immunization coverage has been achieved. Healthcare workers' knowledge and practices are influential factors in preventing vaccine failures. Adequate knowledge and practices in the cold chain system are important to keep potency of vaccines and effectiveness of immunization. This cross-sectional study was performed to assess healthcare workers' know...

685. Factors Associated With Inter-Hospital Variability of Inpatient Antibiotic Use in a Cohort of US Hospitals James Baggs, PhD; Scott Fridkin, MD, FIDSA; Lori Pollack, MD, MPH; Arjun Srinivasan, MD, FSHEA; John Jernigan, MD, MS; Division of Healthcare Quality Promotion, Centers for Disease Control and Prevention, Atlanta, Georgia; Division of Healthcare Quality Promotion (DHQP), Centers for D...