This paper is taken from a study financed by a grant from the World Bank Research Committee. The full report should be available from mid-1998.

The focus of this paper is to evaluate the benefits of a Japanese e-government project. In this research, the Importance-Performance Analysis (IPA) grid was used to measure the e-government benefits from the users’ perspective. A list of 27 government benefits was identified from the e-government literature reviews and each of the benefits was rated using a five point Likert scale. On a five po...

At present the government performance evaluation has already become popular in all fields of government performance management. It contributes a lot to the construction of service-oriented government. However, the quantitative evaluation on government performance is far different from each other in practice. This paper tends to explore the development trend of quantitative evaluation on agricul...

Although Chinese government has got remarkable achievement in e-Government development, the difficult issue that citizen use behaviour cannot last toward many e-Government services has long been troubling to government in different levels. Based on expectation-confirmation theory (ECT), this paper proposed an extended model by divide the expectation and perceived performance into two categories...

During the past years, the realization of e-government-driven benefits was at the center of attention at various public administrations. The paper presented here outlines a processdriven approach for the evaluation of technology-driven performance impacts based on reference measures. From the German perspective, existing concepts of performance evaluation were concretized for the case scenario ...

The government performance measurement is essential to assess target achievement and public services, one of which measured from the perspective financial conditions. This study aimed measure regency municipal in Jambi Province. used eight ratios basic factors local governments' finance analyze Furthermore, Sungai Penuh are regions with best condition viewed regional income factors. At same tim...