The EU is currently modernizing customs legislation and practices. Main pillars in the new vision are an intensive use of IT (Customs becomes eCustoms), partnerships between Customs administrations and businesses (G2B), and collaboration between national Customs administrations (G2G). But how to design new customs control procedures? Very little theory exists, and an inspection of current proce...

Over the years, government-tobusiness (G2B) as an interorganizational system has emerged as an essential part of e-government systems. Its development and usage have not only been expected to contribute to efficient and effective operations, but G2B is also anticipated for better transparency, reduced costs and improved process. However, although a rich body of literature exists regarding G2B, ...

This paper analyses the proposed implementation strategies of e-government in Sri Lanka. Firstly, the vision of e-Sri Lanka is presented, that is the information and communication technology development roadmap to achieve e-governance. Secondly, a literature study on e-government start-up is given. Also given in the literature study is an approach for analysing implementation strategies; this a...

The paper first analyses the characteristics of governance in the information age, illustrates the advantages of E-government services; Second, deals with the implications and key elements for good E-governance; finally points out the urgent tasks for good E-governance in China, emphasizing governmental responsibility on primary education, human resource cultivation, sustainable social and econ...

The­use­of­in­for­ma­tion­and­com­mu­ni­ca­tion­tech­no­logy­and­its­wi­des­pread­pre­sen­ce­cau­se­a­vast­amount­of­data­to­be­created­in­the­pub­lic­and­pri­va­te­sec­tors­every­day.­The­wi­des­pread­pre­sen­ce­of­e-go­vern­ment­si­tes,­ser­vi­ces­and­com­mu­ni­ca­tion­ in­the­de­ve­lo­ped­world­add­even­more­data.­This­di­gi­tal­data­does­not­only­re­pre­sent­the­ac­coun­ta­bi­lity­and­re­li...

This article assesses the role and likely impact of marketing on the adoption of e-government initiatives. Although the role of tactical marketing in increasing awareness and enhancing adoption has been recognised, strategies required for realising the benefits of marketing e-government services have not been forthcoming. Given that citizens’ usage behaviour of e-government services remains sub...

good governance is a term indicating the change of paradigm of state and government roles which prepares the way for equal participation for all citizens in decision making process, revealing this reality that governance belongs to public and is organized by them. on the other hand, e-government is a powerful instrument which causes the better public service, decrease of waste time, improvement...

In the field of electronic government (e-government) the area of government-to-business (G2B) has received limited attention, compared to the much more researched area of government-to-citizen (G2C) [7] [11] [22]. This research explores the factors affecting the development of the G2B domain. Specifically we look at the primary modes of interaction that a business has with e-government, and exa...

Typical e-government projects, especially government-to-citizen applications, often involve multiple stakeholders. However, there is a lack of literature that addresses how government agencies can manage the stakeholder relationships in such projects. In this paper, stakeholders theory is used to look at how these relationships was managed in an e-government project, providing a perspective on ...

The public sector plays an important role in the economic growth and development of developing countries. The application of modern Information and Communication Technologies (ICT) may help improve the public sector by contributing to new services and processes that address citizens as well as government-to-government services, involve citizens more directly in decisions being made, and contrib...