This paper argues that dialogical action research (AR) recently proposed by Mårtensson & Lee, provides a novel framework for both relevant and rigorous collaboration between academics and practitioners. The work is presented in the context of a case study of innovation in APC-MGE Ireland, a subsidiary of the critical power and cooling services division of the Schneider Electric Corporation. The...

Of the several possible meanings of formalism, I relate to it here as pertaining to the justification of knowledge claims and/or the making of socio-political decisions using strictly rule-determined procedures, often in response to systems imperatives. Of particular concern with reference to the workshop theme are the ways in which such restrictive formalism negatively impacts life-world decis...