Excerpt] Employee turnover has long plagued the hospitality industry. In the lodging segment, turnover rates have been shown to average about 60 percent annually for line-level employees (Woods, Heck, and Sciarini 1998) and about 25 percent for managerial positions (Smith Travel Research, Tracey, and Tews 2002). This concern is even greater in other hospitality contexts, such as quick-service r...

This paper illustrates the similarities between the problems of customer churn and employee turnover. An example of employee turnover prediction model leveraging classical machine learning techniques is developed. Model outputs are then discussed to design & test employee retention policies. This type of retention discussion is, to our knowledge, innovative and constitutes the main value of thi...

Employee engagement is a relatively new construct in academia and has received considerable press attention. Employee engagement is linked to positive business unit outcomes such as profitability, productivity, employee turnover rate, satisfaction, customer loyalty, and safety. The objectives of this study are to propose and validate the reliability of a behavioral employee engagement scale. Th...

An organization’s success depends mainly on employee retention, which will help the organizations reduce employee’s job turnover and increasing organizational effectiveness [1]. Employee turnover which has attracted major attention in this current century, to some extent, is fundamentally needed for growth of any organization. Advancement and changes taking place very rapidly in life styles, cu...

Employee turnover is one of the major challenges for many software development companies. This work presents a study whose objective is to identify the main causes and effects of employee turnover in Brazilian software development companies. Strategies applied to minimize employee turnover were also investigated. A survey methodology was used to collect data from software development profession...

The information technology industry is characterized by high employee turnover. Previous research on employee turnover has focused on elucidating the antecedents of turnover and suggesting staff retention strategies. However, little research has been devoted to studying how the undesirable effects of IT turnover can be mitigated. As a result of turnover, information system development (ISD) tea...

This paper analyses the relationship between employee turnover, timebased manufacturing practices, manufacturing performance and manufacturing efficiency. Consistent with theory, the results show that employee turnover is negatively associated to the implementation of some practices, and also to manufacturing efficiency. These results are discussed within the context of sustainable manufacturin...

Employee turnover is generally recognized as a costly phenomenon, and hotel companies consequently have initiated various turnover-reduction programs. Despite many studies, however, it remains difficult to assess exactly what effect turnover has on operating profits—and thus to assess the return on investment for initiatives designed to reduce turnover. An analysis of gross operating profits an...