Aggregate Customer Satisfaction Index (CSI) measures are becoming more and more common as indicators of business performance in different industries, and used for a multitude of purposes. However, any comparison of such figures from one domain to another calls for tightly harmonized and coordinated methodological frameworks. In this paper we study the pre-requisites for developing a common mode...

Applying an elaborate and novel experimental paradigmwe collected non-verbal responses to social inclusion and exclusion. A judgement experiment revealed that it was possible to determine whether a person was included or excluded, based solely on non-verbal, behavioral cues, especially if the person was male. A detailed coding using the ECSI scale suggests that included speakers displayed more ...

This paper presents a comparative study between different scalar linear and nonlinear inversion algorithms applied to electromagnetic and elastodynamic (ultrasonic) data sets. The inversion schemes are considered as follows: Synthetic Aperture Radar/Synthetic Aperture Focusing Technique, Diffraction Tomography, MUSIC Algorithm, Linear Sampling Method, Modified Gradient in Field Method, Contrast...

ECSI (The Electronic Chips & Systems design Initiative) today is announcing the launching of the SYDIC-Telecom project, together with the major European telecommunication players: Alcatel, Bosch, Ericsson, Infineon, Intracom, Italtel, Nokia, Philips and VTT Electronics. The aim of SYDIC-Telecom is to define methodologies and techniques to facilitate System-on-Chip design adopting IP reuse, and ...