internet is integrated into nearly all aspects of activities including businesses. it is a medium that can be accessed anywhere. the advancement of internet has contributed to the development of electronic commerce and trust has been suggested in the literature to play an essential role in the development of e-commerce. lately, e-commerce has also taken placed in a new platform, social networki...

Nowadays, consumer trust is identified as one of the most important factors in electronic commerce (e-commerce) growth. This has led much research to investigate the role of trust in e-commerce and determine the factors which influence trust in this area. This paper explores factors which are engaged in building initial consumer trust in online shopping when a consumer wants to buy from a websi...

today, e-commerce has considerable portion in commercial businesses, and it has been developing. one of the most important steps in e-commerce is e-payment that has been done through different tools such as e-banking, and e-cheques. in this type of electronic transactions, there are always different worries both for payers and payees due to untruthfulness. for example, amount modifying, date mo...

This paper explores the contingency effects of citizens’ demographic and relationship quality characteristics on the connection between e-government attitudes (as measured by satisfaction) and e-government acceptance (as measured by visit frequency and number of transactions). A series of statistical analyses of responses collected from a sample of 268 citizens uncover several noteworthy findin...

We seek to operationalie a new construct, proximity, and identify its role in customers’ willingness to transact online. Trust is a well studied phenomenon in ecommerce, but it falls short in explaining some hitherto intangible aspects of online transactions such as how users feel about doing business with a particular company. There are clearly cultural differences in the need for face to face...

Trust building has been acknowledged as one of the critical factor for the success of e-commerce. However, few sources of trust were identified in online transaction. This paper tries to fill the gap by investigating calculative-based trust. Specifically, an infinitely repeated game model is built to illustrate how strangers in online transaction build trust relationship based on the calculatio...

This study attempts to examine the antecedents and outcomes of e-trust in online auctions. Antecedents, technical and social bonds, and outcomes of e-trust were chosen in order to apply the concepts of relationship marketing to electronic commerce and to further develop this conceptual model in the context of online auctions by incorporating these factors into one model. A case has been made th...

What does trust mean? Is trust really important to a consumer as it relates to electronic commerce? What are the relationships between consumer trust and other variables such as a consumer’s perception of risk and a consumer’s perception of benefit? To answer these questions, this paper proposes three alternative models related to consumer trust, risk, and benefit, and tests the relationships p...