The concept of local e-Government has become a key factor for delivering services in an efficient, cost effective, transparent and convenient way, in circumstances where a) citizens do not have enough time available to communicate with local authorities in order to perform their responsibilities and needs, and b) information and communication technologies significantly facilitate administrative...

In this paper we discuss the current status and existing potential of performing efficient and reliable e-commerce in one of the principal trade and transportation hubs of Southeast Asia, namely Hong Kong. We provide an overview of a number of components that are prerequisites for e-commerce. Telecommunications , broadcasting and new digital and interactive services (iTV) form an innovative alt...

The purpose of this paper is to make a further contribution to the theory and to the understanding of e-Governance. In doing so, the paper proceeds by an in-depth analysis of three cases, which, we think, are particularly illustrative of the three main dimensions – i.e., e-Service-Delivery, e-Regulation and e-Policy-Making – of evolving e-Governance practice and theory. By analysing the cases f...

information and communication technology (ict) has transformed how we live our lives and the way we interact in different contexts. benefits of ict and its upcoming efficiencies (i.e. energy efficiency) are becoming the heart of many public services’ reforms which have influenced the time, distance and space concepts. at present, not only there is a lack of clarity about what high-quality ictba...

E-government has emerged as one of the most promising means to reform the public sector. E-government is now being used to improve services for assisted living. The purpose of assisted living services is to provide ways for elderly people to continue to live at home. However, these services require formal decisions by local government officials. Therefore Swedish municipalities aim to move cont...

e-governance can make governance more efficient and more effective by improving governmental process (e-administration), connecting citizens (e-citizens & eservices) and building external interactions (e-society). E-citizens e-services and esociety are relatively new inclusions within the e-governance as they rely on the new information and communication technologies (ICT). This paper analyzes ...

Designing user-friendly public e-services is one of the prime concerns of most e-government initiatives and programmes. In this context a life-event based approach seems to be one of the most promising. There are several research projects and several live-event description and design methodologies under development, most of them still in an early stage. In the paper we are trying to focus and c...

With the increasing number of citizens accessing the Internet, governments at all levels around the world have no other choice but to utilize information technology, especially the Internet, to provide improved services to their citizens. This paper studies and analyzes the status and challenges of e-government services within early childhood education context in ten of the largest municipaliti...

Sustainable development is a world-wide major concern, required in every domain of life, including that of government. E-services are widely acknowledged for the contribution they make to e-government. The research question raised in this study is: What is the existing status of e-service sustainability research? The research method used is a literature study that adopts a concept-centric appro...

This paper presents a quality ontology that formalizes all the needed knowledge for the realization of a multi-perspective and adaptive evaluation of e-government services. Different perspectives are taken into account and the mappings between them are defined using the presented ontology, enabling a comprehensive and holistic view of quality. Based on the quality ontology presented, the evalua...