What should governments in mineralrich states do about the gap between rich and poor populations (vertical in e qual ity), and the gap between mineralrich and mineralpoor regions (horizontal in e qual ity)? This chapter looks at how mineral wealth can affect vertical and horizontal in e qual ity, and what governments can do about it. It also explores the advantages and disadvantages of the dece...

Despite the fact that service quality is a critical determinant of website success, studies show that consumers frequently view the service quality delivered through websites as unsatisfactory. This paper outlines a study investigating the dimensions of website service excellence valued by Irish customers of a small to medium enterprise specialising in gifts. The e-S-QUAL measurement instrument...

Ca Ca ali lifo for rn rnia ia ia a a at t t L Lo Los s s An An Ang g gele le es s s ((U (UCL CL CLA) A) A), , Lo Lo Los s s A An Ange ge gele le l s s s, C C CA A A *c *c con on ontr tr trib ib ibut ut uted ed ed e e equ qu qual al ally ly ly Abstract Background—Regional variation in incidence and outcomes of in-hospital cardiac arrest (IHCA)

This p j p e r outl ines a s \ s i e m for the detect ion of p e i c e p t u j i l y s imilar sounds ( ' s o u n d spo t t ing ' ) , reports on a ser ies ot prehminaiN experiments and discusses their results T h e sound spot t ing sys tem pursues a f r ame-based app roach and consists of three mam stages, an auditory model , a s e l t -o igamzing m a p and a pat tern ma tch ing a lgor i thm. T ...

This paper shows how to induce an N-best t r ans la t ion lexicon f rom a bi l ingual t ex t corpus using s ta t is t ical proper t ies of the corpus toge the r wi th four ex te rna l knowledge sources. The knowledge sources are cast as filters, so t h a t any subset of t h e m can be cascaded in a un i form framework. A new object ive evaluat ion measure is used to compare the qual i ty of lex...

As the Internet retailing market grows at an inceasing rate, those who use the Internet as a retailing channel have realised that service delivery and service quality are as important for the Internet environment as for the bricksand-mortar environment. The absence of a valid and reliable instrument to measure service quality in this new environment has, however, bedeviled the endeavors of both...

<p class="Abstrak">Jenius merupakan aplikasi yang telah dirancang oleh Bank BTPN guna memudahkan masyarakat ketika mengatur <em>life finance</em> menggunakan <em>smartphone. </em>Namun, Jenius masih ditemui permasalahan terkait keluhan-keluhan layanan diberikan terlihat pada ulasan di Appstore dan <em>customer service</em> <em>social media </em...

MIS faculty members at a public university have developed a prototype academic advising support system (AASS). To facilitate user assessment of the system, an instrument that measures service quality for electronic services was modified and administered. Results from the survey of 63 students found that the instrument was suitable for a service-based system such as AASS. The factor of efficienc...

This study addresses a research gap in mobile banking (M-banking) related to post service usage consumer behavior and aims to discover the impact of electronic core (e-core) service quality dimensions on the perceived value of service in relation to three socio-economic variables i.e. gender, age and income. The study attempts to identify whether the impact of these dimensions vary as per the d...