Retailing Innovations in a Globalizing Retail Market Environment Werner Reinartz a,∗, Benedict Dellaert b,1, Manfred Krafft c,2, V. Kumar d,3, Rajan Varadarajan e,4 a Department of Retailing and Customer Management, University of Cologne, Albertus-Magnus-Platz 1, 50923 Cologne, Germany b Department of Business Economics, Erasmus University Rotterdam, Postbus 1738, 3000 DR, Rotterdam, The Nether...

the fast development of information technology, retailers are suffering from the excess of information. Too much information can be a problem. However, more information creates more opportunity. In retailing, information is the key issue to maximizing revenue. It is now hard to make timely or effective decisions and to the right content to the right place, at the right time and in the right for...

Internet commerce has brought forward a new spectrum of business practice. It radically changes the way we do business. These changes have been fairly impulsive and inevitable. Limitations caused by traditional commercial practices, such as barriers to reach the whole target market due to geographical distance,and high transaction costs due to engagement costs for attorney, agent and broker inv...

E-satisfaction as a construct has gained increasing importance in the marketing literature in recent times. The examination of consumer satisfaction in an e-commerce context follows the growing consensus that in Internet retailing, as in traditional retailing, consumer satisfaction is not only a critical performance outcome, but also a primary predictor of customer online purchase intention. Th...

The scope of this research is to develop and test a model for evaluating B2C e-commerce Web sites. Consequently, this study seeks to investigate the relationship between the Web site interface of B2C e-commerce and virtual customer behavior, concentrating on purchasing attitude and intention. The objective of this article is, therefore, to research which features of a virtual store effectively ...

The scope of this research is to develop and test a model for evaluating B2C e-commerce Web sites. Consequently, this study seeks to investigate the relationship between the Web site interface of B2C e-commerce and virtual customer behavior, concentrating on purchasing attitude and intention. The objective of this article is, therefore, to research which features of a virtual store effectively ...

Information systems in the context of retailing are, though often overlooked as such, some of the most complex systems in the corporate information landscape – this solely on the basis of their geographical and probably also cultural span across nations, traditions, fiscal systems and workforce regimes (Joshi, 2009; Tambo, 2011). When retail information systems are expanded into being able to c...

This paper presents the preliminary findings of a study researching the diffusion and the adoption of online retailing in Saudi Arabia. It reports new research that identifies and explores the key issues that positively and negatively influence retailers in Saudi Arabia regarding the adoption of electronic commerce. Retailers in Saudi Arabia have been reserved in their adoption of electronicall...

The theoretical understanding of online shopping behaviour has received much attention. Less focus has been given to the formation of the ethical issues that result from online shopper interactions with e-retailers. The vast majority of earlier research on this area is conceptual in nature and limited in scope by focusing on consumers’ privacy issues. Therefore, the purpose of this paper is to ...

Abstract Owing to increased access the Internet and development of electronic commerce, e-commerce has become a common method shopping in all countries. The purpose this study is more precisely research diversity Europe at regional level develop conception “E-commerce Supply Chain Management”. Statistical data derived from European Office were applied analyse spatial e-retailing. Assessments e-...