This study proposes a supply chain resilience assessment framework at the network (i.e. structural) level based on quantifying networks’ structural factors and their relationships to different strategies, by using hybrid DEMATEL–ANP approach. DEMATEL is used quantify interdependencies between factors, strategies. ANP then outer-dependencies among these elements construct limit super-matrix from...

In this study, the enablers of Customer Knowledge Management (CKM) software companies are investigated. Consequently, conceptual CKM enabler model is developed by extracting “organizational”, “technological” and “human” factors from literature. Then, a Multi-Criteria Decision-Making (MCDM) approach applied to identify dependence relationships using Analytic Network Processes (ANP) Trial Evaluat...

Numerous companies are expecting their knowledge management (KM) to be performed effectively in order to leverage and transform the knowledge into competitive advantages. However, here raises a critical issue of how companies can better evaluate and select a favorable KM strategy prior to a successful KM implementation. The KM strategy selection is a kind of multiple criteria decision-making (M...

In today’s changing environment two properties are required to service namely good relation with customers and service quality. Nowadays no organization can get great achievement unless it can attract sufficient customers providing better service quality is important for service firms. This paper proposes a novel combined approach utilizing group decision making process to evaluate and rank cri...

Characterizing and identification of flood-susceptible areas can be a solution to mitigate the damages fatality rate. This study proposes novel hybrid MCDM framework assess flood susceptibility in large ungauged watersheds dealing with data scarcity issues. The proposed method examines interdependencies causal relationships between various criteria affecting flooding procedure using DEcision-MA...

agility is perceived as the dominant competitive vehicle for all organizations in an uncertain and ever-changing business environment. many of the enterprises in present competitive environment need to have strategic plan for achieving agility. for this purpose, they should identify strategies in order to centralize on the agility capabilities and providers. indeed, each enterprise for achievin...

The method Promethee II has produced attractive results in the choice of the most satisfactory optimal solution of convex multiobjective problems. However, according to the current literature, it may not work properly with nonconvex problems. A modified version of this method, called multiplicative Promethee, is proposed in this paper. Both versions are applied to some analytical problems, prev...

Information traceability of agricultural products is vital importance in the supply chain ongoing wave big data relying on a group advanced technologies, such as blockchain. This paper investigates how to effectively supervise and manage with regard information traceability. Starting from establishing system framework for tracing querying by applying BigchainDB, this combines Decision Making Tr...