Many studies investigating post-acceptance of electronic medical records (EMR) assume that healthcare professionals exclusively base their continuance behavior on reasoned actions. While rational considerations certainly affect the intention to use an EMR, it does not fully explain the definitive user continuance behavior. Evidence exists that also subliminal effects such as habits and emotions...

Although perceived organizational support (POS) and organizational citizenship behaviors (OCBs) have long received research attention, little is known of the effects of POS and OCBs in the IS usage context, specifically in the context of enterprise resource planning (ERP) continuance. In this study, the authors integrate three research streams, including POS, OCBs, and ERP continuance intention...

With the proliferation of information and communication technologies, there is an expanded opportunity for the public to be involved in knowledge exchange. However, the creation of an online social space (e.g., virtual community) does not guarantee that knowledge exchange will actually take place. The success of a virtual community depends primarily on whether members are willing to continue to...

This paper proposed an extended information system continuance model (ISCM) in the context of ePortfolio utilization among students, Based on self-determination theory (SDT). The purpose was to investigate the factors influencing students’ continuance intention towards using e-Portfolio. The 370 usable data were collected and analysed further using partial least squares. In the proposed model, ...

This study proposes a model of e-shopping continuance intentions combining the revised technology acceptance model and expectation confirmation theory, measuring student gender differences with regard to continuance online shopping intentions in Saudi Arabia. The results of an online survey (n = 234, 61.5% women, 38.5% men) are used in a structural equation model that confirms fit. Perceived us...

User’s continuance intention is vital to the future of mobile social apps (i.e. applications) with rapid development and intensive competitions among their providers. We draw on the theory of flow experience and switching cost to build an integrated model to explain factors influencing users’ continuance using intention. Our model is tested by survey and Structural Equation Model (SEM) in the m...

This study investigates factors influencing individual users’ continued use of technology, or technology continuance. Technology continuance is defined as individual user’s continued employment of system. We consider mobile computing technology as a particular example for the investigation. In this paper, we first review the theoretical backgrounds based on the literature of post-adoption studi...

Research on learning system continuance has been focused mostly on students’ conscious behaviour. While the institutional decision to adopt and sustain the deployment of a new technology provides strong support for organisational adoption, the key factor for achieving long-term continuance relies on individual behaviour from different stakeholders, e.g., students, support staff and teachers. Ex...

Due to the rapid growth of social net services (SNSs), research into SNSs continuance has recently emerged as an important issue in information systems. This study develops an integrated model designed to predict older adults’ continuance behavior toward SNSs based on the expectation-confirmation model (ECM), the task technology fit (TTF) and the theory of planned behavior (TPB). The hypothesiz...

Due to the rapid growth of mobile data service (MDS), research into MDS continuance has recently emerged as an important issue in information systems (IS) and marketing literature. This study develops an integrated model designed to predict a user’s continuance behavior toward MDS based on the expectation–confirmation model (ECM) and the theory of planned behavior (TPB). Empirical data collecte...