Caseworkers and clients often have varying interpretations of key events including, for example, how program eligibility guidelines were explained, how assessments were performed, why sanctions were imposed, and reasons for case closures. Both caseworker and client reports can be subject to errors in recall, and biased towards providing socially desirable answers to sensitive questions. Casewor...

A group of mutually trusting clients outsources a computation service to a remote server, which they do not fully trust and that may be subject to attacks. The clients do not communicate with each other and would like to verify the correctness of the remote computation and the consistency of the server’s responses. This paper presents the Commutative-Operation verification Protocol (COP) that e...

Web services are an emerging technology that provides a flexible platform for web interaction. We evaluate Web service performance of handheld resource-constrained clients using different wireless technologies. Due to the usage of XML, message sizes in Web services are larger than in traditional web technologies and therefore, compression of Web service messages is attractive; as our experiment...

Previous research has evidenced that in different institutional settings professionals are cautious when responding to clients’ indirect complaints and tend to avoid siding either with the clients/ complainants or the complained-of absent parties. In this article we use the method of Conversation Analysis to explore professional responses to clients’ indirect complaints in the context of a Ther...

Although substantial numbers of women seeking Temporary Assistance for Needy Families (TANF) report domestic violence, few receive mandated services through the Family Violence Option (FVO). This study used transcripts ofinterviews between welfare caseworkers and their clients to identify and classify the responses made by workers to client disclosures of abuse and to assess the match or mismat...

Objective In order to empower infertile clients and provide high quality patient-centered infertility care, it is necessary to recognize and meetinfertile clients’ educational needs.This study aimed toexamine infertility clients’ knowledge,and subsequently their education needs given their attitudinal approach to infertility education in infertile clientsundergoing assisted reproduction treatme...

Client-therapist interactions were studied in 14 positive-change (PC) and 14 negative-change or nonchange (NC) therapies with the same therapists and similar clients. Aggregated structural analysis of social behavior (SASB) scores showed increasingly dissimilar interaction styles between client and therapist in NC therapies. First-lag transition analyses of SASB codings of Sessions 3, 12, and 2...

social stressors typically elicit two distinct behavioural responses in vertebrates: an active response (i.e., "fight or flight") or behavioural inhibition (i.e., freezing). Here, we report an interesting exception to this dichotomy in a Caribbean cleaner fish, which interacts with a wide variety of reef fish clients, including predatory species. Cleaning gobies appraise predatory clients as po...

Summary The COVID-19 pandemic has dramatically changed the possibilities for people to interact and communicate. This article examines Swedish social workers’ experiences of extent which affected use digital tools in their work, whether this worker–client relationship stress levels. draws on a web survey (N = 541) via quantitative analysis responses qualitative answers an open-ended question. F...