The recent release of CMMI V1.3 incorporates a number of changes to the model and framework; one of the more interesting is the decision to do away with Capability Levels 4 and 5 in the Continuous Representation, while retaining the high levels of Organizational Maturity. This paper examines some of the issues that may have driven this decision, and explores the opportunity provided for greater...

This paper is based on the application of the People Capability Maturity Model (CMM) to the Foundation Bruno Kessler (FBK), a research centre located in Trento (Italy). People CMM is a framework to study the level of maturity of an organization in order to improve workforce's development and to help management to define people's capabilities in the organization. The project is an ongoing projec...

This chapter presents the Capability Maturity Model Fast-track Toolkit (CMMFT) programme which aims to provide a faster and cheaper method of obtaining Capability Maturity Model Integration (CMMI) capability with the end goals of increasing quality of software products and gaining competitive advantage as software development practices are recognised internationally. The programme is specifical...

Maturity models are widely used in process improvement. The users of a maturity model should be confident that the weak points of the assessed processes can be found and that the most valuable changes are introduced. Therefore, the evaluation of maturity models is an important activity. In this paper, a mapping study of the literature on the evaluation of maturity models is presented. Two datab...

Leading market analysts such as Gartner, Forrester Research and IDC expect again for 2012 an increase of global information technology (IT) spending between 3.7% and 6.9% compared to 2011. This trend emphasises the fact that ensuring the effectiveness and efficiency of IT or IT evaluation is a substantial task of strategic IT management. Weighing costs and benefits is already a real challenge f...

Notwithstanding the relevance of maturity assessments in practice, Information Systems (IS) research has – despite exceptions – yet rarely endeavoured into reflecting and developing theoretically sound maturity models. This paper reports a literature review on maturity models in the IS domain. Specifically, it explores what type of research on maturity models has been undertaken (retrospection)...

This conceptual paper in sustainable business research introduces a business sustainability maturity model as an innovative solution to support companies move towards sustainable development. Such model offers the possibility for each firm to individually assess its position regarding five sustainability maturity levels and, as a consequence, build a tailored as well as a common strategy along ...

Human capital is of paramount importance in the ICT industry. This paper analyses one of the elements which underlies effective management of human assets: performance assessment. This analysis uses the development of a common standard based on the tasks and processes outlined in People CMM, the standard in human resource management designed by the Software Engineering Institute. This framework...

Human capital is of paramount importance in the ICT industry. This paper analyses one of the elements which underlies effective management of human assets: performance assessment. This analysis uses the development of a common standard based on the tasks and processes outlined in People CMM, the standard in human resource management designed by the Software Engineering Institute. This framework...

In many organisations a gap exists between IT management and emergency managemement. This paper illustrates how process improvement based on a maturity model can be used to help organisations to evaluate and improve the way they include IT dependability information in their emergency management. This paper presents the IDEM3 (IT Dependability in Emergency Management Maturity Model) process impr...