The impact of ICT (information and communication technology) on economic performance has been the subject of academic research for several decades, and despite the remarkable and significant innovation in computer technology, usage, and investments, only a small growth in productivity was observed. This observations has been coined the productivity paradox. Usingmeta-analysis, my paper answers ...

In this paper, we revisit the “IT Productivity Paradox,” which refers to the inconclusive relationship between IT investment and performance improvement found in empirical studies. We argue that the cause of the “IT Productivity Paradox” is more than empirical measurement difficulties. Based on a rather comprehensive review of the literature, we identified and contrasted three underlying theore...

Information technology productivity has been studied on a macroeconomic level, a specific application level, as well as at a firm level. None of these studies has firmly determined whether there is an absence of productivity gains despite increased information technology expenditures (often known as the Productivity Paradox). This study reviews a specific year, 1995, using publicly available In...

Recent research has demonstrated the existence of a positive relationship between IT investment and productivity in the context of large firms. However, the validity of such relationship for small and medium enterprises (SMEs) has not yet been established. The issue is of critical importance for SMEs, which suffer a constant struggle for survival due to the absence of slack resources and high c...

Many researchers have noted that large information technology (IT) investments in the United States have not been accompanied by gains in productivity. This phenomenon has been termed the "productivity paradox". The assumption underlying this paradox is that IT should enable individuals and organizations to become more productive. The purpose of this paper is to provide insight into the results...

Information Technologies (ITs) are an inseparable part of modern life and one of the key drivers of economic activity. However, rapidly growing investments in IT, since the 1970s, coincided with poor productivity gains. This problem of the 'productivity paradox' has attracted much academic attention. Using statistical data from 21 developed countries, this paper analyses the trends of productiv...

The perceived phenomenon that huge investments in information technology (IT) over the past four decades have yielded a very small gain in productivity has been dubbed the “IT paradox.” Researchers have tried various methods to prove or disprove the “paradox.” This article highlights the challenges researchers have faced and proposes a simple theory to explain what seems to be a vanishing contr...