development of new technologies is one of the key success factors in most today’s organizations. but this point must also be considered that the acceptance of new technologies does not happen at the moment; it is a process that takes shape over time, and if the usage is repeated, it can be concluded that acceptance has been successful. besides the systematical review of the researches conducted...

Characteristic of every developing nation, Kenya has found itself at crossroads; defining the banking industry with the urge to provide banking services to majority of the unbanked populations. Mobile banking is a banking model that has been adopted by Kenyan Banks to reach out to unbanked populations. This paper is based on a case study conducted in Kenya on selected mobile banking products in...

This study underscores the strategic role – both political and economic – of banking sector reform in the overall pursuit of economic development and democratization. It compares trajectories of banking sector reform in Middle Eastern and African countries that have remained on the margins of the new global economy. A close look shows that their governments’ willingness to embrace reform has di...

The poor and marginalized have been excluded from formal banking services for a long time. This exclusion has been occasioned by various factors key among them logistics and economic viability. Mobile banking, a wireless communication innovation promises to break these two barriers by providing access and also aggregating financial transactions by individuals to constitute viability. However de...

Internet banking or e-banking systems are one of best examples of innovative technologies that have a great potential to create a win-win scenario for both customers and businesses. However, such potential can only be realized when there is sufficient spread of the technology among banking customers which then creates better economic feasibility for financial institutions. Therefore, understand...

recent growth and developments in internet and electronic services play a significant role in banking industry all over the world especially in iran. it caused an intensive competition between governmental and non- governmental banks in the field of using e-banking services in a way that each bank attempts to attract more customers using high-quality e-services. ways of delivering services, qua...