The purpose of this study is the feasibility of customer relationship management implementation from employees and managers' perspective of Melli bank in Esfahan city by using structural equation modeling (SEM). This study is applicable in terms of purpose and descriptive –survey in terms of method. The sample population of this study was employees and managers of Melli bank in Esfahan city in ...

extended abstract 1. introduction the concept of social capital is one of the most important concepts during two decades in various fields, especially in the field of organization. social capital means links and communication among members of a network, providing essential social support and energy to facilitate actions through creating norms and mutual trust. some scholars of social and behavi...

The present paper measures the risk perception of the bank employees in respect of investment in mutual fund and to identify the factors affecting risk perception. The paper also attempts to find out the impact of these factors on overall risk perception. The study is based on primary data collected by using questionnaire from the bank employees in Tripura state of India. For the analysis of da...

background: there is paucity of information on the prevalence of hypertension and its risk factors among bank employees at global level. objective: to assess the prevalence and risk factors of hypertension among bank employees in puducherry, india. methods: a cross-sectional study was conducted on 192 (128 male and 64 female) bank employees from 12 nationalized banks in urban puducherry, india....

This paper presents research that assessed the Information Security Awareness (ISA) of employees of an Australian bank and compared these results with an identical survey of the Australian general workforce. The objective of this study was to establish a form of construct validity, specifically known-groups validity, of the Human Aspects of Information Security Questionnaire (HAIS-Q). For the p...

nowadays, advances in information and communication technologies, has provided an opportunity for banks to provide their electronic services to their customers in remote areas. this technological innovation by e–banking systems has brought about many benefits to customers while it has been accompanied by a number of risks including the operational ones. this risks need to be identified and mana...

BACKGROUND There is paucity of information on the prevalence of hypertension and its risk factors among bank employees at global level. OBJECTIVE To assess the prevalence and risk factors of hypertension among bank employees in Puducherry, India. METHODS A cross-sectional study was conducted on 192 (128 male and 64 female) bank employees from 12 nationalized banks in urban Puducherry, India...

We measure the earnings and welfare losses experienced by displaced employees of the Ecuadorian Central Bank (BCE), and link these losses to individual characteristics such as age, gender, education, seniority and wage in the public sector. Data are from a survey of BCE employees we ran fifteen to eighteen months after separation, including subjective evaluations of well-being in addition to in...